Cookie Policy

Last updated: January 15, 2025

1. What are Cookies?

Cookies are small text files placed on your device when you visit a website. They contain information that helps websites remember your preferences, track usage patterns, and enhance your browsing experience. Cookies are stored locally on your device and transmitted between your browser and our server.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: Required for website functionality and security

Duration: Session-based (deleted when you close browser)

User Control: Cannot be disabled without impairing website function

Session management and authentication
Security and fraud prevention
Load balancing and site stability

2.2 Analytics Cookies

Purpose: Understand how users interact with our website

Duration: Up to 12 months

User Control: Can be disabled through cookie preferences

Google Analytics for traffic analysis
Page view tracking and user journey mapping
Performance metrics and optimization

2.3 Functionality Cookies

Purpose: Remember user preferences and settings

Duration: Up to 12 months

User Control: Can be disabled through cookie preferences

Language and regional preferences
Cookie consent status
Navigation preferences

2.4 Marketing Cookies

Purpose: Deliver relevant content and track campaign effectiveness

Duration: Up to 24 months

User Control: Can be disabled through cookie preferences

Conversion tracking for marketing campaigns
Remarketing and audience segmentation
Interest-based content recommendations

3. Third-Party Cookies

We may use third-party service providers who set cookies on our behalf:

Google Analytics: Tracks website traffic and user behavior
Social Media Pixels: Enable social sharing and tracking
Advertising Networks: Support targeted advertising efforts
CDN Providers: Optimize content delivery

4. How to Manage Cookies

Browser Controls

Most browsers allow you to control cookies through settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Privacy, search, and services > Cookies and other site data

Our Cookie Consent Banner

When you first visit our website, a cookie consent banner appears. You can:

Accept All: Enable all cookies for optimal experience
Decline: Refuse non-essential cookies (essential cookies still active)
Manage preferences through detailed settings
Change preferences at any time

Do Not Track

If your browser has a "Do Not Track" setting enabled, we will respect this preference where technically feasible. However, please note that some website features may not function optimally.

5. Cookie Inventory Table

Cookie Name	Type	Purpose	Duration
cookieConsent	Functionality	Stores user cookie preferences	12 months
JSESSIONID	Essential	Session management	Session
_ga	Analytics	Google Analytics tracking	2 years
_gid	Analytics	Google Analytics session	24 hours
userPreferences	Functionality	User interface preferences	12 months
utm_*	Marketing	Campaign tracking parameters	Session

6. Updates to Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via updated publication date at the top of this policy. Your continued use of our website indicates acceptance of the updated policy.

7. Questions or Concerns

If you have questions about our cookie usage or privacy practices, please contact us:

Email: privacy@mentiq-neuro.com
Phone: +61 2 8007 1234
Address: Level 5, 123 Pitt Street, Sydney, NSW 2000, Australia